Hilary Hatton Counselling in Cheltenham

People Often Ask

Q : How do I know you're a professional counsellor?
A : I'm an accredited and registered member of the British Association for Counselling and Psychotherapy (the BACP), and you will find my name listed on the official BACP website www.bacp.co.uk.

Q : Which type of counselling is right for me - face-to-face, telephone or Skype?
A : Please see the discussion about each method on the How Can I Help You? page.

Q : Will I have to go on a waiting list?
A : There is usually no waiting list, as I can be very flexible with the times offered.

Q : How much does it cost?
A : First (assessment) session is £25
Face-to-face sessions are £45
Telephone or Skype sessions are £35
Please see further details on the Fees page.

Q : Do you keep everything confidential?
A : Confidentiality is an essential part of the counselling process, and everything you say to me will be in confidence.
However, there are two exceptions. The first is that I may take issues to discuss with my supervisor, for guidance and support.
The second is that if you disclose an intention to harm someone, I might have a duty to break confidentiality, but would aim to discuss it with you before taking any action.

Q : Can you tell me more about the first (assessment) session?
A : When we meet for the first time, you will be able to ask any questions before we start, then there are some steps we will take together, to provide a framework for our relationship. The reason for this is to make sure I work within the BACP ethical guidelines.
There are 3 steps, which together usually take about 15 minutes -
The Counselling Assessment -
I will ask you some brief questions about your physical and mental health, whether you hae had counselling before, and the type of issues you would like to work on.
The Counselling Agreement -
Once we have agreed to work together, we will sign an agreement which sets out the responsibilities of the counselling relationship. We will confirm your appointment time, discuss confidentiality and record-keeping and agree how fees will be paid.
The Core-10 Questionnaire -
This is a short set of questions with tickbox answers, about how you have been feeling over the past week. It provides a useful "snapshot" at the beginning and end of counselling, and a comparison may show how your feelings have changed.

Q : How many sessions will I need?
A : Everyone is different, but I aim to take a structured approach, with reviews every 3 to 6 weeks to make sure we are still on track.
Most of my experience has been in short-term counselling. It's often surprising what can be achieved in a short space of time.

Q : Where is your practice?
A : Please see details about my location on the Contact Me page

Q : Is your counselling room accessible for a wheelchair user?
A : No, as there is a step up into the room. However, it should be fine for someone with a walking stick or frame.


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